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Keywords: Scorecard
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2013) 14 (1): 7–16.
Published: 12 April 2013
... emerging for libraries. A values‐based value scorecard is proposed, which would demonstrate the transcendent value of academic and research libraries now and in the future. Design/methodology/approach The paper examines research literature from library and general management texts to propose...
