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Keywords: Six Sigma
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Journal Articles
Eliciting success factors of applying Six Sigma in an academic library: A case study
Available to Purchase
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2010) 11 (1): 25–38.
Published: 23 March 2010
...Dong‐Suk Kim Purpose Six Sigma is a business management strategy originally developed by Motorola for manufacturing processes, which seeks to improve the quality of outputs by identifying and removing the causes of defects and unacceptable variability in the process. Alongside its advantages come...
