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Keywords: South Korea
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Journal Articles
Eliciting success factors of applying Six Sigma in an academic library: A case study
Available to Purchase
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2010) 11 (1): 25–38.
Published: 23 March 2010
... it because they had to do so outside of their normal working hours. Although the efficiency of Six Sigma is well recognized, it was still at an early stage in academic terms. Six Sigma Critical success factors Libraries Quality systems Academic libraries South Korea Today, the environments...
