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1-3 of 3
Keywords: Users’ satisfaction
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Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2026) 27 (2): 115–129.
Published: 28 October 2025
... 08 2024 22 11 2024 12 09 2025 16 09 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only LibQUAL+® Psychometric integrity Service quality Lavaan Users’ satisfaction University library India University libraries...
Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2024) 25 (3-4): 143–161.
Published: 21 October 2024
... optimal library practices for heightened efficiency and user satisfaction. Social implications It highlights the crucial role of libraries in shaping future societal progress by emphasizing the need for elevated user services. Librarians can use this knowledge to modify their planning and take...
Journal Articles
Journal:
Performance Measurement and Metrics
Performance Measurement and Metrics (2020) 21 (3): 109–119.
Published: 19 October 2020
... and visually impaired students in Thika and St. Lucy School to find out the determinants of users’ satisfaction with library services and concluded that determinants which enhance the library services were the enactment of relevant policies, adequate financial resources, hiring of adequate and well-trained...
