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Purpose

This paper aims to discuss professionals working in partnership with family carers and the importance of learning from their experiences in designing and delivering support to themselves and people with dementia.

Design/methodology/approach

Working in partnership with carers is a key goal of policy and practice. This paper demonstrates how this can work in practice.

Findings

Key issues are synthesized, drawing on the stories of three carers who shared their stories as part of the original conference workshop on which the paper is based.

Originality/value

Lessons for professionals about the nature of the dementia caring journey and dimensions of good practice are highlighted.

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