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Purpose

This is a discussion paper which aims to explore issues of consent and confidentiality when using life story work in clinical settings with older adults with dementia.

Design/methodology/approach

This is a discussion paper reviewing current research, policy, guidance from regulating bodies and government recommendations.

Findings

Life story work can be used in clinical practice without violating consent and confidentiality clauses in mental health practice when used appropriately.

Originality/value

This paper provides insights overcoming issues of consent and confidentiality with life story work in clinical practice, reducing the challenges reported by staff. Clinical recommendations are offered to both support and empower clinical staff, enabling the full benefits of this person‐centred tool to be utilised.

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