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Keywords: Patient experience
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Journal Articles
Delivering person-centred holistic care for older people
Available to Purchase
Journal:
Quality in Ageing and Older Adults
Quality in Ageing and Older Adults (2017) 18 (2): 157–167.
Published: 12 June 2017
... 2016 26 01 2017 30 01 2017 17 02 2017 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Health promotion Active ageing Patient experience Service evaluation Community services for the elderly Person-centred care The five...
Journal Articles
“Let me back into the world” – compassionate care in practice: a carer and patient’s view
Available to Purchase
Journal:
Quality in Ageing and Older Adults
Quality in Ageing and Older Adults (2015) 16 (2): 75–82.
Published: 08 June 2015
... in practice. Originality/value – Both patient and the family carers had extensive experience of working in health and social care including the NHS. This account demonstrates the challenges of turning strategy into actions that can ultimately improve the patient experience of care. A good nurse...
Journal Articles
Taking the Cinderella speciality to the PROM: developing a patientrelated outcome measure for an older adult mental health service
Available to Purchase
Journal:
Quality in Ageing and Older Adults
Quality in Ageing and Older Adults (2010) 11 (4): 51–55.
Published: 14 December 2010
...' experience of health care, the provision of quality services and various key policies such as the recent government white paper Equity and Excellence: Liberating the NHS. Patient‐related outcome measures Patient‐related experience measures Quality Outcome measures Patient experience Older adults...
