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Keywords: Service quality
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Journal Articles
Journal:
Quality in Ageing and Older Adults
Quality in Ageing and Older Adults (2010) 11 (2): 5–18.
Published: 01 June 2010
...Liz Gill; Lesley White; Ian Cameron This paper synthesises the literature on the issues related to the older patient, health service quality and its measurement. It discusses the need to consider these perspectives in the definition and assessment of quality of a community‐focused aged healthcare...
