... identified. These relate to the reliability, competence and attitudes of the staff and the importance of getting on well with staff (Francis and Netten, 2004 ; Raynes et al., 2004 ; King and Farmer, 2009). However, Francis and Netten (2004) also demonstrated that older service users did...

... with the Alzheimer's Society and Age Concern, and which meets with the officers of the faculty. This development is in line with a number of recent policy initiatives and has had considerable influence on the work of the faculty. © Emerald Group Publishing Limited 2007 Service users Older people's mental...

... for empowerment), and related agencies, provides some practical evidence for this view. There are shared casework values and similar as well as different skills. However, when service user interests are paramount, the professional concerns of service providers for defined roles and boundaries raise ethical issues...