... people Postal survey Service users Thematic framework Around 25,000 older people in Wales receive home care each year, more than for any other form of social care (Statistics for Wales, 2012). However, their voice is not frequently heard, in part due to the difficulty of researching...

... of the faculty. KEY WORDS service users carers collaboration older people s mental health older adults partnerships Quality in Ageing Policy, practice and research Volume 8 Issue 2 June 2007 © Pavilion Journals (Brighton) Ltd 2007 45 Re ections on experience of involving users and carers in the work...

... for empowerment), and related agencies, provides some practical evidence for this view. There are shared casework values and similar as well as different skills. However, when service user interests are paramount, the professional concerns of service providers for defined roles and boundaries raise ethical issues...