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Purpose

The purpose of this paper is to provide a reflective discourse about a particular interventionist research project utilising a critical framework.

Design/methodology/approach

The paper uses Alvesson and Deetz's tasks of critical research to analyse the application of interventionist research methodology and address the issues of access, data collection and ethnographical concerns.

Findings

Access issues are expanded to consider the concerns of the researcher and the researched. Interventionist research needs to develop a methodological approach moving beyond the concept of triangulation and to develop the concept of “catalytical” processes, expanding the emic and etic functions of interventionist research. The paper identifies that skills of the researched and the researcher need to be developed and recognises that the skills required are different to those currently possessed by academic researchers.

Research limitations/implications

The paper examines only a single application of an interventionist research project conducted over a short period of time with a specific outcome in mind.

Practical implications

This paper provides a discussion of a working example of an interventionist research project and highlights to researchers and practitioners some of the advantages and disadvantages of undertaking such an approach to solving organisational problems.

Originality/value

The reflective critical discourse as outlined in this paper contributes to the practice of interventionist research by opening up further the discussion of how it can be implemented in practice and what are some of the considerations from both the perspective of practice and the skills base of the participants.

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