...Sinikka Lepistö; Justyna Dobroszek; Lauri Lepistö; Ewelina Zarzycka Purpose This paper aims to explore controls within an inter-organisational relationship involving outsourced management accounting services from the contractor’s perspective. Design/methodology/approach Qualitative data from...

... interactions in supervision meetings between the supplier of outsourced elderly care in Sweden and a local government administration were examined through a longitudinal study. Findings The paper proposes the concept of role attribution to characterise a strategy for handling complexity in public sector...