... in this context. Aldónio Ferreira can be contacted at: aldonio.ferreira@monash.edu © Emerald Group Publishing Limited 2010 Performance management Health services Primary care Public sector organizations The ideas of new public management (NPM) have been the subject of debate in academic...

... (Pollitt, 1987). Process efficiency Public sector organizations Economic theory Accounting © Emerald Group Publishing Limited 2010 Patrick J. Devlin can be contacted at: p.j.devlin@gcal.ac.uk Williams saw Gramsci's notion of hegemony as of vital importance (Higgins, 1999...

... Public sector organizations Computer software Serials Accountability represents an obligation to provide an account (Law and Owe, 1999), wherein there exists a relationship or bond between an accountor, who provides the account, and the accountee, who is the recipient of the account and has...

... essential services. Manzurul Alam can be contacted at: m.alam@murdoch.edu.au © Emerald Group Publishing Limited 2009 Empowerment Public sector organizations Disabilities New Zealand New Zealand is renowned for its social experimentation. New Zealand was the first country to have...

... against bureaucratic fraud in Ghana. In the next section, we explore the other important influence on governmental financial management in the country (i.e. the colonial heritage). The issue of effective governance in both private and public sector organizations has challenged practitioners...

... struggle with the employer. It was more a question of micro‐politics, for instance when police officers ignored the policies of being active on non‐dispatch time. © Emerald Group Publishing Limited 2009 Control Public sector organizations Public administration Police Sweden We...

... the working day was arranged so that there was no let‐up from its intensity, and when smaller‐scale working to rule was outlawed, workers felt justified in retaliating. © Emerald Group Publishing Limited 2009 Absenteeism Public sector organizations Employee behaviour Australia What...

... theoretical, by examining and analysing strategic entrepreneurship in an applied business setting, in this case public sector organisations. Entrepreneurialism Public sector organizations Martie‐Louise Verreynne can be contacted at: martie‐louise.verreynne@aut.ac.nz © Emerald Group Publishing...