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Keywords: United States of America
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Journal Articles
Restaurant servers, tipping, and resistance
Available to Purchase
Qualitative Research in Accounting & Management (2009) 6 (1-2): 70–82.
Published: 27 March 2009
..., but instead how they can “make” a better tip (pp. 23‐47). © Emerald Group Publishing Limited 2009 Control Service levels Hospitality services Restaurants United States of America In 2005, Thomas Keller and Jay Porter, two of America's top restaurateurs caused quite a stir...
