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Keywords: Neo banking
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Journal Articles
Qualitative Research in Financial Markets (2026) 18 (4): 987–1013.
Published: 03 July 2025
... customer attitudes towards neo-banking applications. Furthermore, it aims to compare the user experience of Android and iOS neo-banking users by leveraging customer reviews from the Google Play Store and Apple App Store. Design/methodology/approach The authors meticulously analysed user reviews from...
