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Keywords: Neobanks
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Journal Articles
Qualitative Research in Financial Markets (2024) 16 (4): 618–635.
Published: 02 November 2023
... with representatives of Ukrainian classical banks and neobanks were conducted. The interviews were analysed using the theoretical approach of institution-based and social network-based trust to identify the key distinctions between the nature of trust in traditional and digital banking. Findings The employees...
