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Keywords: Perception of customers
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Journal Articles
Journal:
Rajagiri Management Journal
Rajagiri Management Journal (2021) 15 (1): 2–15.
Published: 28 September 2020
... that innovation adoption, service quality, cybercrime have significant relationship with the competitiveness of banks, the intention of bank customers, and perception of customers towards online services. However, the rate of frauds does not have significant relationship with the usage of mobile banking products...
