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Keywords: Business process management maturity
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Journal Articles
Larissa Alves Sincorá, Marcos Paulo Valadares de Oliveira, Hélio Zanquetto-Filho, Marcelo Bronzo Ladeira
Journal:
RAUSP Management Journal
RAUSP Management Journal (2018) 53 (3): 385–403.
Published: 08 June 2018
...’ strategic and operational goals. This paper aims to test the relationship between organizational analytical capabilities (OAC), the performance results in organizational resilience (OR) and the business process management maturity (BPMM). Design/methodology/approach Based on a survey of companies...
