– The purpose of this paper is designed to test a conceptual model founded on the theoretical background generated above, and to evaluate the latent factor structure of organisational commitment among frontline employees in Jordanian organisations.
– Principal component analysis has been used to determine the underlying factor structures for exploratory factor analysis. A test of the model uses a path analytic approach with LISREL 8.80 for confirmatory factor analysis.
– The results indicated that the data relationships are consistent with the causal model of organisational commitment and contribute to understanding the attitude of the employees. Also, the current results emphasize the need for a practical approach in examining organisational commitment level as employers can control the individuals' perceptions in accordance with the business settings.
– This paper contributes to theory with respect to organisational commitment and employee attitudes. The findings encourage Jordanian organisations to focus more on employee perceptions and commitment, by providing a better understanding of the motivational factors at work.
– This paper contributes to the knowledge in several grounds. First, it validates the structure of organisational commitment in a non-Western context. Second, it contributes to the knowledge of the topic of commitment in Jordan.
