Can we work together? A collaborative framework for swift trust development in global virtual teams using qualitative study Available to Purchase

Dr Shafiz Affendi Mohd Yusof is an Associate Professor in the Department of Information Technology at Ajman University’s College of Engineering and IT. He holds a PhD in Information Science and Technology, an MPhil in Information Transfer and an MSc in Telecommunications and Network Management from Syracuse University, USA, as well as a BSc in Information Technology from Universiti Utara Malaysia. With a robust academic and professional background, Shafiz has previously served as Program Director at the University of Wollongong in Dubai and Deputy Director of the Cooperative and Entrepreneurship Development Institute in Malaysia. He also led the International Telecommunication Union – Universiti Utara Malaysia Asia Pacific Centre of Excellence for Rural ICT Development. Dr Shafiz’s research portfolio is extensive, with over 100 publications including journal articles, book chapters and conference proceedings. His research interests span a wide range of topics, including online gaming, information behavior, virtual communities, e-government, teleworking, community networks, rural ICT and green IT. In his teaching role, Dr Shafiz is dedicated to fostering a dynamic and engaging learning environment. He teaches courses such as System Analysis, E-Commerce, Software Engineering, User Interface Design, Business Process Management and more.

Dr Norhayati Zakaria holds a PhD and is an Associate Professor at the Department of Management at the College of Business Administration at the University of Sharjah, United Arab Emirates. Zakaria obtained her PhD in Information Science and Technology and MPhil of Information Transfer, both at Syracuse University and MSc Management at Rensselaer Polytechnic Institute, Troy, NY. Her educational training bridges interdisciplinary fields of cross-cultural management, international human resource management and information science. With her educational training abroad and experiences as an expatriate, she is culturally competent to the myriad culturally attuned behaviors of global workforces. With her research program looking at an innovative work structure called global virtual teams and a new form of expatriates such as self-initiated expatriates, she explores key questions of “how do we manage the impact of culture on global talents face-to-face and virtually and how do we inculcate cultural intelligence among them?” by using qualitative research methods. She is also engaged in research to explore a new way business is conducted via the digital platform and how such a business model shapes the culture of the consumerism and entice them to buy goods and services in different forms for different reasons.