... Age Job performance Customer‐contact employees Performance levels Malaysia Given the significant impact of employee performance on the organization, a considerable amount of research has examined what constitutes the antecedents of a person's job performance. This is particularly true...

... of the relevant literature. The methods employed in the study are discussed in third section. Fourth section presents data analysis and discussion. Abubakr M. Suliman can be contacted at: suliman11@yahoo.com © Emerald Group Publishing Limited 2010 Personality Employee behaviour Performance...

... is a professor in the Faculty of Marketing and Management at Kuwait University. (Email: alihsn@kuc01.kuniv.edu.kw) © Emerald Group Publishing Limited 2004 Employee participation Decision making Kuwait Job satisfaction Performance levels Justice ...