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Keywords: Product quality
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Journal Articles
International Journal of Commerce and Management (2010) 20 (2): 167–187.
Published: 29 June 2010
...). The demographic and socio‐economic profile of the consumers in terms of gender, age, and income are utilized as correlates of purchase. © Emerald Group Publishing Limited 2010 Country of origin Consumer behaviour Product quality Georgia European Union We are observing a fundamental...
Journal Articles
International Journal of Commerce and Management (2006) 16 (3-4): 162–177.
Published: 30 November 2006
...Lien‐Ti Bei; Yu‐Ching Chiao The purpose of this study is to investigate how customers’ perceptions of service quality, product quality, and price fairness influence their loyalty to a particular service provider. Based on the results of a pilot study, we have elected to study banks, auto repair...
