... the technology acceptance model in its survey instrument design to understand and evaluate customer satisfaction of shipping lines’ digital platforms. Design/methodology/approach This study used a mixed-methods approach, incorporating quantitative and qualitative research techniques. Primary data were...

... of studies in international business. This study aims to explore this question through a survey study of managers and executives from around the world, across a range of industries. Design/methodology/approach The study explores the link between politics, the ability of a firm to speedily reach...