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The cost of ‘Fax’ machines gets lower every year. These machines are advertised as the technological solution to fast communication between different organisations and, indeed, it is now unusual to find a business without such a machine. Facsimile machines allow important documents to be transmitted and received instantaneously in hard copy without the delays and vagaries of the postal system or courier. Although hardly much more than ‘communicating photocopiers’ faxes are of vital interest to the Records Manager, who should establish a set of procedures for their handling. The reason for this is twofold.

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