This study aims to focus on developing the auditing of investigation records and information (AIRI) process, using the Royal Malaysian Police (RMP) as a case study.
A pragmatic qualitative approach was adopted, incorporating document analysis, interviews and case study observations to identify and refine the AIRI process that consists of components, phases, elements and principles.
The findings emphasise the importance of a systematic and structured audit process in enhancing the quality, transparency and accountability of the investigation records and information. Grounded in RIM and information audit (IA) theories, the AIRI process provides a practical tool for law enforcement agencies to improve their investigatory practices.
Despite being developed with empirical data, the AIRI process does not evaluate its effectiveness across other organisations. This is a limitation of a single case study approach.
By aligning with recognised standards and integrating academic insights, this study illustrates the broader applicability of the AIRI process across various organisational contexts.
The research offers a comprehensive approach to auditing the investigation records and information, ensuring that law enforcement agencies can maintain high standards of accountability and operational effectiveness.
