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Records management in Africa is increasingly influenced by two global developments: public service reform initiatives and computerisation. The national archival organisations, which have statutory responsibility for records management in the public sector, have been severely under‐resourced for many years but now have new opportunities to develop a much higher profile. The situation presents a range of new challenges, and not all are agreed on the best way forward. However, professionals and educators across the continent are re‐evaluating their role and many are taking a holistic view encompassing the needs of users at all stages of the records lifecycle or continuum. This attitude is earning the respect of senior public officials who are increasingly recognising records management as an important aspect of public sector reform.

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