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This article is the result of a brief survey, conducted across the Internet by researchers from the Archives and Records Management Programme at the University of Wales at Aberystwyth. The authors discuss the need for records management training and education world‐wide, and the emergence of records management as a subset of information management, with an acknowledged impact on the systematic and efficient management of organisations. They show how the focus of records management has shifted over the recent past from the archival management of unwanted documents, to the management of electronic systems, giving records managers an equal standing with other professionals in the field of information management. Using a comparison between Malaysia, where much of the training is provided by visiting consultants, and the United Kingdom, where records management training is provided by the universities, the authors conclude that the needs of qualified and well‐informed professionals in this distinct field is dependent upon the training and education provided by courses in universities world‐wide. Their survey, however, reveals that there is no standard approach to the training provided by these institutions: some are likely to reflect their archival origins, others represent various streams of the broad context of information studies.

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