Casting the ‘Net: the Records Management intranet pages

The technology of the Internet is increasingly used internally by organisations. The intranet, a private internal network, has become an essential tool in the workplace. It allows the members of such organisations to share information with colleagues who may be geographically separated, and provides a medium for up to date information. At Pfizer Central Research, Records Management are using the intranet to improve communication with user departments, and to develop more effective processes. This paper describes the pages designed by the author, and provides examples of how they are used by Records Management and by user departments. It concludes that the intranet is a great opportunity for records managers to improve the service that they provide to their organisation.