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The impact on business of the failure to manage non‐financial risks has been repeatedly demonstrated during the 1990s.1 Businesses are constantly faced with the need to manage change within their organisation. Change generates choice, which carries risk. This paper is a study of a range of issues to be addressed in risk management of organisational records. Such a study needs to begin with a consideration of the management of risk in general. The paper concludes that for risk management of organisational records to be effective, it needs to be incorporated into the decision‐making process of the organisation making it central to all activities. Risk management of records needs to be proactive not reactive.

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