...Peta Ifould; Pauline Joseph Purpose – The purpose of this paper is to provide a unique perspective into user difficulties working with the functional business classification scheme (BCS) to register, search and retrieve corporate information at the Western Australia Police (WA Police). Design...

... and core functional areas are easily identifiable as the likely site of significant records. © Emerald Group Publishing Limited 2012 Function Functional analysis Records management Business classification schemes Organizational culture It is a rule in government that records...