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Keywords: ECM implementation
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Journal Articles
Records Management Journal (2012) 22 (1): 37–56.
Published: 23 March 2012
...‐proprietary applications as well as the impact of value‐added resellers to ECM implementation. Originality/value As the literature review has shown, ECM implementation in South Africa has received minimal attention beyond graduate level research. This article provides an analysis of empirical...

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