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Keywords: Electronic records
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Journal Articles
Records Management Journal (2025) 35 (1): 35–58.
Published: 12 August 2024
.... Records Digital records Electronic records Content management systems Records management systems E-government Tanzania Public organisations Noting from existing literature (e.g. Durga, 2020 ; Katuu, 2020), the history of records management systems can be traced back to the 1980s, a period...
Journal Articles
Journal Articles
Records Management Journal (2013) 23 (2): 104–135.
Published: 19 July 2013
...Julie McLeod; Sue Childs Purpose The purpose of this paper is to provide an approach to viewing the “wicked” problem of electronic records management (ERM), using the Cynefin framework, a sense‐making tool. It re‐conceptualises the ERM challenge by understanding the nature of the people issues...
Journal Articles

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