... service in Malaysia. This exploration was conducted via a literature review and case study. Design/methodology/approach This study adopted a qualitative approach and used a case study involving two army departments in Malaysia. Interviews triangulated by document content analysis and observations were...

... and responsibilities are vital in the management and protection of records to support the business delivery of the organizations, their functions are carried out without due recognition to the profession. Randomly asking the people on the streets, who are the records professionals in Malaysia – the most...

...Alistair Tough; Zawiyah Mohammad Yusof Purpose The purpose of this paper is to find out whether financial institutions in Malaysia comply with the relevant Acts and Regulations governing them, namely the Companies Act and Regulation 1966; the Bank Act and Financial Institution Act (BAFIA) 1989...

... and ascertain the effectiveness of functions implemented. The purpose of this paper is to find out whether government agencies in Malaysia do possess such a policy for electronic records management. In addition, the aim is to identify the responsible party for the policy besides investigating the sources...