... Publishing Limited Licensed re-use rights only Records Records management Records continuum model Higher education Private universities University of Livingstonia Malawi Records are the epicentre of any business activities. With the ever-increasing production of records, their effective...

... work has been outsourced? Design/methodology/approach The paper uses four dimensions of the records continuum model (RCM) as a structure for understanding what important aspects of recordkeeping that can be affected by an outsourcing policy and discuss the consequences for the creation of public...