...Sidra Azmat Butt; Ingrid Pappel; Dirk Draheim; Riina Palu Purpose This study aims to examine why electronic document and records management systems ( EDRMS ) continue to play a central role in digitally advanced public-sector environments, despite the rise of cloud collaboration and artificial...

...Iryna Petrova; Yevhen Horb Purpose The purpose of this study is to provide a comprehensive overview of the main stages of the institutionalisation of the Ukrainian records management system and to relate them to the three levels of colonialism. Design/methodology/approach The identification...

...Manyeke Manyeke Purpose This paper aims to examine impediments to compliance with the Botswana Data Protection Act ( DPA ) emanating from records management at the Botswana Unified Revenue Service ( BURS ). The goal is to provide recommendations in line with the UK Data Protection Code of Ethics...

... 2025 © 2025 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Scientific archives Records management Brazil University of Brasília Science and technology institutions Archival policy Brazil’s National System of Science Technology...

...Akinade Adebowale Adewojo Purpose This study explored the role of blockchain technology in securing and authenticating digital records by synthesizing the perspectives of information technology (IT) specialists and records managers. The purpose of this study is to understand how blockchain can...

..., regulations, contracts, or customs – that require the retention of records in unstructured formats. Second, it proposes a straightforward approach to this issue, tailored for contexts where it is impractical to make changes to an existing records management system designed to store only unstructured data...

... to the public sphere today? Design/methodology/approach A follow-up study after the Norwegian Auditor General’s investigation of records management and transparency in the Norwegian ministries and at The Office of the Prime Minister in 2014–2016 is presented. The design was a case study. The methods were...

...Saara Packalén; Lauri Partanen Purpose This study aims to increase knowledge of archives and records management as a profession by examining which kinds of competencies, skills and personal attributes employers expect of and appreciate in archives and records-management professionals in Finland...

...Siham Alaoui Purpose This study aims to examine how artificial intelligence can be effectively integrated into records management practices by identifying the key cultural aspects that should be aligned with the prerequisites of automation. The author also discusses the new roles...

... not presume records management perfection from public authorities but requires that they assess their arrangements, identify gaps in provision and deliver a commitment to close these gaps over time. This case study draws on the Keeper of the Records of Scotland’s strategy of affecting change through...

... accountability requirements. As noted by Onora O’Neill, the aim of accountability should not be checklists or artificial metrics, but the nurturing of behaviours and cultures which make public institutions more deserving of our trust. Reference will be made to Irish legislation, to records management policies...

... This study adopted a qualitative method with the population comprising 54 records management personnel enumerated in the four selected polytechnics in South-West Nigeria. Triangulation method (questionnaire, interview and observation checklist) was used for data collection. The responses were analysed...

...Kaitano Simwaka; Donald Flywell Malanga; George T. Chipeta Purpose This study aims to investigate records management practices in Malawian private universities with a focus on University of Livingstonia. Design/methodology/approach The study used embedded case study design using a mixed...

... dominant theoretical record models, the life cycle and the continuum and attempt to apply the model specifications to the data samples. Finally, this study proposes appropriate records management solutions to address governance issues from the study findings in the conclusion section. Findings...

.../methodology/approach The author’s views are based on a literature review of both records management and organizational psychology trends and draw on case studies that identify undesirable recordkeeping behavior. Findings There is considerable overlap between the problems encountered by RIM professionals...

...Kaitano Simwaka; Donald Flywell Malanga Purpose This study aims to review and understand the state of records management practices in Malawi, focusing on both public and private sector organisations. Design/methodology/approach The hermeneutic framework underpinned a qualitative review...

...Daniel Henriksen Hagen Purpose This paper presents an exploratory case study on the impact of user-oriented digitalization on records management in the Norwegian public sector. The purpose of this study is to identify some of the opportunities and issues that may arise for records management...

... that the perception of uses of human resource records was more important, yet its performance was below the perception of security as significant. Practical implications Human resource records management professionals, particularly in Ghana, ought to ensure that the human resource records in their organizations...

...Kate Chandler Purpose The purpose of this paper is to suggest that a user-centered approach to records management may result in more sustainable, intuitive and defensible records management programs compared to alternatives. Design/methodology/approach A two-part methodology is adopted: part...

... to support new ways of working. Records management professionals in the South African public sector at the national department level are currently ill-equipped to adequately preserve digital records. This complicates the application of tools offered by the information and communication technologies that have...