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Keywords: Service work systems
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Journal Articles
Journal:
Records Management Journal
Records Management Journal (2012) 22 (3): 152–169.
Published: 16 November 2012
...Peter Goldschmidt; Pauline Joseph; Shelda Debowski Purpose The purpose of the paper is to develop a framework for electronic document and records management systems (EDRMS) as a Service Work System. This enhanced overview of EDRMS support strategies suggests that the increasing shift...
