...Mahlatse Shekgola; Mpho Ngoepe Purpose Although the cabinet of South Africa has shown support for enacting a policy on free and open-source software (FOSS), its adoption and implementation by public entities are lagging. A literature review signalled a similar trend of low to no existence of FOSS...

...Tolulope Balogun Purpose The preservation of digital records, particularly their authenticity, integrity and accessibility over time, is a critical challenge faced by institutions worldwide. In South Africa, these challenges are further compounded by inadequate infrastructure, legal complexities...

...Mpubane Emanuel Matlala; Thandukwazi Richman Ncube Purpose The study aims to investigate the current electronic records management practices in government departments of South Africa to establish the extent to which they foster service delivery in public service reform programmes. Design...

..., as it is the case with South Africa and Zimbabwe. Despite having legislation reaffirming the need for people’s right to know, practices in South Africa and Zimbabwe indicate the opposite. The purpose of this study is to explore FOI models in South Africa and Zimbabwe, with a view to recommend ways in which people’s...

...Tolulope Balogun Purpose The purpose of this study is to highlight the indigenous knowledge systems (IKS) preservation efforts in South Africa, with a focus on the National Recordal System and the Indigenous Knowledge Systems Documentation Centres (IKSDCs) across South Africa. Design...

...Samuel Maredi Mojapelo Purpose This study aims to investigate records management in selected government schools in South Africa. Design/methodology/approach The study adopted a qualitative research approach to collect in-depth data from the principals or administrators working as records...

...Tolulope Balogun; Trywell Kalusopa Purpose The purpose of this study is to assess the digital preservation policies and plans for long-term digital preservation in selected repositories in South Africa, with a view to develop a digital preservation framework for the preservation of Indigenous...

..., and are initiated because of some immediate business challenge, such as the introduction of the Protection of Personal Information Act (data protection or privacy legislation) in South Africa. This is compounded by the fact that the country creates many fragmented policies and pieces of legislation on the same IG...

...Mpho Ngoepe; Marcia Nkwe Purpose Appraisal of records to separate the wheat (records of enduring value) from the chaff (ephemeral records) is one of the most important functions of the archives. In terms of the National Archives and Records Service of South Africa (NARSSA) Act (No. 43 of 1996...

... are freed. Research limitations/implications – The findings and recommendations of this study may go a long way in helping courts in South Africa to manage records properly to support the justice system. Furthermore, the study is a useful compilation of the importance of missing records for social...

...Shadrack Katuu Purpose This article aims to assess how enterprise content management (ECM) has been implemented in South Africa. Design/methodology/approach The article is a five‐part analysis of the concept of ECM. The first part outlines a perspective to ECM based on predecessor...

...Mpho Ngoepe; Segomotso Masegonyana Keakopa Purpose The purpose of this paper is to assess and compare the current state of archival and records systems in two of ESARBICA member countries, namely South Africa and Botswana. Design/methodology/approach The paper uses a qualitative...