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Keywords: User-centered
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Journal Articles
Journal:
Records Management Journal
Records Management Journal (2022) 32 (3): 276–287.
Published: 09 November 2022
...Kate Chandler Purpose The purpose of this paper is to suggest that a user-centered approach to records management may result in more sustainable, intuitive and defensible records management programs compared to alternatives. Design/methodology/approach A two-part methodology is adopted: part...
