... Limited 2024 Emerald Publishing Limited Licensed re-use rights only Records Digital records Electronic records Content management systems Records management systems E-government Tanzania Public organisations Records management is now at the centre of political and socio-economic...

... be contacted at: danielha@oslomet.no 21 10 2022 03 03 2023 03 04 2023 21 04 2023 08 05 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only e-Government Digitalization Records management User-orientation The study...

... the Public Service of Namibia. The study revealed that the Public Service of Namibia embraced an e-government that has resulted in an increase in the creation of electronic records. Most of the above-mentioned problems can be averted by ensuring that there is adequate training on issues of e-records...

... or undermines implementation of e-government with a view to develop a best-practice framework for management of electronic records in support of e-government. Design/methodology/approach The study used the interpretive research paradigm and adopted qualitative research methodology using phenomenological...

.../records are managed. Though investments are being made in information systems to facilitate the capture and management of information/records, the people issues are equally as crucial. E-Government development will require an information culture that promotes effective creation, use and management...

... grappling with issues of lack of long-term information management policies, enterprise architecture, disparate information systems, collaboration and system integration. This is likely to work against the investments that are being ploughed into e-Government developments should the municipalities fail...

...Maria Kallberg Purpose Various levels of government offer citizens different channels and services using information technology (IT). Within e‐government different types of “e‐services” are used. The communications are made through a user interface consisting of an e‐service application. E...