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This book is based on a question and answer format. It investigates and solves many common and perhaps not so common faults. There is a recognition by the authors that such a work by its nature will always struggle to be fully comprehensive and this is certainly true. Potential users should note the book’s scope, which is confined to personal (desktop) computers within and up to the Windows ’95 environment.

The opening premiss of this book, echoed in the title ‐ that computers do not always work properly, is a good one. The problem is that, over the past three...

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