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One of my colleagues has become a non‐person; this is a matter of some personal embarrassment as he is also my line manager. My university’s other two assistant principals are both listed (and reassuringly I am still included as university librarian). Of course, it is our fault entirely, or more exactly the fault of my colleague responsible for completing the questionnaire (he or she has also missed out a couple of our specialist research units and entirely omitted our nursing faculty ‐ somebody has dozed). That illustrates both the strengths and weaknesses of this approach to reference compilation: thoroughness and...

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