Know it All, Find it Fast: An A‐Z Source Guide for the Enquiry Desk

To readers of Reference Reviews the authors’ names will surely alone suffice to recommend this new book: all three are regular and valued contributors of reviews for us. Still, we owe it to them and to our readers to take a closer look at their work. I am not sure if Bob Duckett might not be the last UK reference librarian actually called that, but whatever the post or title (or even without a specific post) the function of answering questions remains basic in every library, large or small, whether geared to a specific reference or information service or fielded...