Encyclopedia of Evaluation

I agreed to review this peculiar book because, in addition to the UK Higher Education Funding Council's Research Assesment Exercise (RAE) evaluation and the looming Quality Assessment Agency (QAA) evaluation of my home institution's teaching programme, my library is also faced with a National Health Service accreditation inspection, based on a terrifying looking checklist called HELICON. Furthermore, my health service customers seem to be endlessly concerned with clinical audits of various sorts. I thought therefore that this might be an opportunity for me to educate myself into being able to cope with all these inspections. I am sorry to say,...