Making Sense of Business Reference: A Guide for Librarians and Research Professionals

Making Sense of Business Reference, an American Library Association publication, represents a practical, hands‐on guide to business reference for readers who function as librarians, professionals, and researchers. Celia Ross, the author of the reference, provides 12 chapters that guide patrons on how to evaluate business reference questions, business industry categories, and resources. Moreover, the last chapter includes a wrap‐up of the reference book, real business “stumper” questions and the means on how to answer these difficult “stumper” questions.

The organization of this book guides readers through the entire reference process. For example, the layout of the chapters allows the...