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Keywords: Holistic
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Journal Articles
OKF-Ref: using the object knowledge framework to understand the reference experience
Available to Purchase
Journal:
Reference Reviews
Reference Reviews (2016) 30 (2): 1–7.
Published: 15 February 2016
...Kiersten F. Latham; Jodi Kearns Purpose – The aim of this paper is to offer a platform for thinking about the reference interaction experience by borrowing from museum studies literature, particularly from a holistic understanding of the museum visitor’s experience. Design/methodology...
