May I Introduce You: Teaching Culturally Diverse End‐Users Through Everyday Information Seeking Experiences Available to Purchase

“A generational shift…is just now beginning to unfold” as libraries convert, individually and collectively, into online public access utilities. Adopting an online public access catalog (OPAC) is increasingly signaling the subsequent provision of other electronic technologies that can be used directly by library patrons. Other bibliographic databases are typically added first, followed by numeric, statistical, and graphic databases. The library is becoming, in essence, a local online information utility.