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Volume 20, Issue 2
1 February 1992
Reference Services Review Cover Image for Volume 20, Issue 2
Review Article| February 01 1992

Technostress and the reference librarian Available to Purchase

John Kupersmith
John Kupersmith
Assistant for computer‐based information services at The University of Texas at Austin General Libraries
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 2054-1716
Print ISSN: 0090-7324
© MCB UP Limited
1992
Reference Services Review (1992) 20 (2): 7–50.
https://doi.org/10.1108/eb049150

Rapid technological change has become a fact of life in the libraries of the 1990s. While this change touches all parts of the library organization, nowhere is it more visible, or are its effects more keenly felt, than in reference departments. Consider these “snapshots”—fictional, but real enough:

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© MCB UP Limited
1992
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