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Purpose
The purpose of this editorial is to examine the changing nature of the role of reference services, and to work towards a new definition of the term “reference”.
Design/methodology/approach
The paper assesses the current situation and looks forward to a new definition of “reference”.
Findings
The paper finds that a new definition of “reference” holds great promise.
Originality/value
A definition of “reference” that takes into account the activities of a twenty‐first century reference librarian will serve to advance reference services and, by so doing, will both impact reference librarians' future and preserve and renew the value of reference librarianship.
© Emerald Group Publishing Limited
2008
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