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Keywords: Artificial intelligence (AI)
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Journal Articles
Journal:
Reference Services Review
Reference Services Review 1–19.
Published: 24 July 2026
... be appropriate for automated or artificial intelligence (AI)-assisted response. Design/methodology/approach This study employs qualitative content analysis of 34,977 anonymized chat transcripts (2021–2024) from five US R1 universities. A hybrid stratified random sample (n = 1,746) was manually coded...
Journal Articles
Modeling the adoption of AI-driven data visualization for service innovation in university libraries
Journal:
Reference Services Review
Reference Services Review (2026) 54 (3): 341–363.
Published: 17 June 2026
... rights only Artificial intelligence (AI) GenAI Data visualization Library service innovation Higher education libraries UTAUT2 model Technology adoption Quantum Artificial Intelligence and the Digital Transformation of the Organizations, School of Business Xi'an International...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2025) 53 (2): 95–109.
Published: 29 September 2025
... be contacted at: a.kavak55@gmail.com 28 09 2024 14 11 2024 21 12 2024 25 08 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Artificial intelligence (AI) Academic libraries Technology integration User views Library users...
