Keywords: Attitudes
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Journal Articles
Journal Articles
Reference Services Review (2018) 46 (3): 350–363.
Published: 28 September 2018
... for our customers and each other. Passion for our products. Eagerness to learn. Everyone is creative. Optimistic attitude – we believe anything is possible (Anythink Libraries, 2009). Treat all customers as capable and competent people regardless of their dependency on others for basic...
Journal Articles
Journal Articles
Reference Services Review (2012) 40 (4): 574–588.
Published: 09 November 2012
... research universities, further investigation on their use of mobile devices and attitudes towards mobile learning environments promises to greatly enhance understanding of this population, and, at the same time, inform targeted service design and delivery. A smartphone is a mobile phone built...
Journal Articles
Reference Services Review (2010) 38 (4): 557–570.
Published: 16 November 2010
...Meagan Bowler; Margy MacMillan; Jacqueline Courtney Klentzin Purpose The purpose of this study is to investigate traditional freshmen value attitudes towards the secondary research process. Design/methodology/approach The study utilized a single‐question qualitative survey, which asked...
Journal Articles
Reference Services Review (2001) 29 (1): 23–32.
Published: 01 March 2001
...Bruce Harley; Megan Dreger; Patricia Knobloch More than ever before, academic librarians are re‐evaluating reference and bibliographic instruction services. A framework for this re‐evaluation is proposed that focuses attention on two significant variables affecting these services: student attitudes...

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