Keywords: Case study
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Journal Articles
Journal Articles
Reference Services Review (2024) 52 (3): 397–408.
Published: 30 September 2024
... Limited 2024 Emerald Publishing Limited Licensed re-use rights only Academic libraries Electronic media Distance learning Learning Case study Tutorials The current and incoming generations of students have an unprecedented familiarity with digital learning tools and a decreasing...
Journal Articles
Reference Services Review (2024) 52 (4): 474–485.
Published: 19 September 2024
... project to remove thousands of outdated or unused items, resulting in a net loss of nearly 32,000 books. Findings The loss of more than half of the general collection had an unforeseen consequence – a 70% increase in circulation statistics during the three-year deselection project. The case study's...
Journal Articles
Reference Services Review (2024) 52 (1): 163–183.
Published: 05 December 2023
...Niki Fullmer; Katie Strand Purpose This case study explores how universal design for learning (UDL)-informed online instruction modules developed during COVID-19 can better support student information literacy outcomes. This study will also examine how hybrid learning lends itself to UDL and may...
Journal Articles
Reference Services Review (2024) 52 (1): 23–38.
Published: 05 October 2023
... sought on the college archive, the authors were able to have more inclusive, authentic conversations about the college's history and future. Design/methodology/approach This case study explores two projects undertaken at a liberal arts college: a working group and a credit-bearing course intended...
Journal Articles
Reference Services Review (2023) 51 (2): 105–122.
Published: 16 February 2023
...Kate Pham; Daisy Muralles Purpose This paper presents a case study for the pilot of a peer-led service model that is centered on fostering student leadership, collaboration and advocacy. The authors, who serve as advisors to the program, discuss the Library's transition to this peer-led model...
Journal Articles
Reference Services Review (2022) 50 (2): 237–248.
Published: 16 February 2022
...Irene Korber Purpose This article provides a case study on changes to an academic library's public services policies in order to support a community undergoing the ramifications of a natural disaster. Design/methodology/approach This paper describes a case study on how the Meriam Library...
Journal Articles
Reference Services Review (2021) 49 (2): 132–150.
Published: 02 June 2021
...Maureen Garvey Purpose This case study was conducted to assess and make changes to the consortial virtual reference service for the remainder of the period of fully virtual reference (campus closure); a second objective was to consider implications for service design and delivery upon the eventual...
Journal Articles
Journal Articles
Reference Services Review (2020) 48 (3): 385–396.
Published: 14 July 2020
...Andrew Joseph Walsh Purpose This paper aims to examine the role of the library at a large, urban community college in the institution’s textbook affordability initiatives. Design/methodology/approach This case study details the contributions of the Sinclair Community College library...
Journal Articles
Reference Services Review (2019) 48 (2): 287–306.
Published: 30 March 2020
...Tara Radniecki; Mitch Winterman Purpose The purpose of this paper is to investigate using student employees with expertise in niche areas to provide library services outside the traditional scope of full-time library employees. It examines a case study where an academic library employed...
Journal Articles
Reference Services Review (2019) 47 (4): 448–460.
Published: 17 September 2019
... by examples from academic libraries and this case study, with a specific focus on information literacy. Findings Andragogy is highly applicable to online learning but is not the only learning theory relevant to the design of digital badges. Multiple learning theories may be applied during the design...
Journal Articles
Reference Services Review (2019) 47 (1): 48–59.
Published: 28 February 2019
... back for more help in the future […] so helpful. 10 11 2018 24 12 2018 15 01 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Research Students Academic libraries Undergraduates Case study Reference services...
Journal Articles
Reference Services Review (2018) 46 (3): 340–349.
Published: 24 September 2018
... in this project builds upon a conception of equitable access as being a core principle and strives to create accessible readings as a default rather than as the result of an external request. This case study can be used as an example for institutions – especially small libraries – that are interested...
Journal Articles
Reference Services Review (2017) 45 (2): 332–345.
Published: 12 June 2017
... underserved student populations. Academic libraries Best practice Case study Assessment Transfer students Personal librarian program © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only 21 10 2016 06 01 2017 08 01 2017 Helene...
Journal Articles
Reference Services Review (2017) 45 (1): 67–78.
Published: 13 February 2017
... 09 2016 21 09 2016 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Keywords Academic libraries Reference services Technological innovation Research consultations Case study Reference libraries The proliferation of information...
Journal Articles
Journal Articles
Reference Services Review (2015) 43 (2): 262–279.
Published: 08 June 2015
... and characteristics, important distinctions from that population could be noted. In addition, dedicated student veteran centers and/or offices provide librarians with the best possible means of communications with this particular population. Research limitations/implications – This case study demonstrates...
Journal Articles

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